Privacy Policy

Updated November 1, 2024

SANADS DIGITAL ("we," "us," and "our"), operating the brand Crea8ify, is committed to protecting your privacy and personal information that you provide to us when accessing or using our Services, products, or this website (www.crea8ify.online) (this "Site").

This privacy policy (this "Policy") explains how we gather and use the information that we collect during your visit to this Site.

This Policy may change over time, so please be sure to reread it periodically. Amendments, modifications or changes to this Policy will be posted at this URL and will be effective when posted. Your continued use of this Site following

the posting of any amendment, modifications or change to this Policy shall constitute your acceptance thereof. If you do not agree with the terms in this Policy, please do not use this Site and do not provide any information to us. Unless otherwise defined in this Policy, the terms used in this Policy have the meaning given to them in our Terms of Service, which you can access here: www.crea8ify.online/terms-conditions.

Restrictions

This Policy covers your access to our Services and to this Site. Our Site is not directed to and is not intended for access and use by persons under the age of 18. We do not intentionally collect or use Personal Data from users that we have reason to believe are under the age of 18.

Personal Data Collected

The type of Personal Data (defined below) and Other Data (also defined below) we collect depends on how you are specifically interacting with this Site and how you are using our Services. Generally, we gather Personal Data and Other Data as described below.

Personal data is information that identifies you or can be used to identify or contact you, e.g., your name, email address, address, usage data, phone numbers, and unique device identifiers ("Personal Data"). We may need to collect and process Personal Data in order to provide requested information, products or Services to you (including this Site) or because we are legally required to do so.

Account Registration

We request Personal Data from you if this Site requires registration. The registration process requests that you provide your name, email address, business address, phone number, company affiliation, if any, and other similar information. This information must be stored on this Site and is accessible to anyone with whom you share your username and password. For this reason, please safeguard your username and password carefully and do not disclose it to any other person.

Payment Services

We may use third-party payment Services (each, a "Payment Service") to collect payments made through this Site. If you wish to make a payment through this Site, you may be directed to a webpage that is hosted by the Payment Service (or the Payment Service's service providers) and not by us. Any Personal Data that you provide through a Payment Service page will be collected by Payment Service and not by us, and will be subject to

Payment Service's privacy policy, rather than this Policy. We have no control over, and are not responsible for, Payment Service's use of information collected through the Payment Service page.

Log Data

We may collect log data, such as:

- Network and connection information

- Internet Service Provider (ISP) and Internet Protocol (IP) addresses

- Device and browser identifiers and information

- Advertising identifiers

- Cookie identifiers and information

- Similar data

Usage Information

We may collect usage metrics, including:

- Usage rates and patterns

- Feature preferences

- Content interactions

- Error reports

- Performance data

Use and Disclosure of Personal Data

Our primary goal in collecting, using, and sharing your information is to enhance and improve our Services. We will use Personal Data for legitimate business purposes, including:

- Delivering our Services to you

- Processing your transactions

- Communicating with you about your account or transactions

- Sending you information about features and enhancements

- Handling your customer service requests

- Improving our Services

Information Sharing

We may share your information with:

- Our service providers who assist in providing our Services

- Payment processors for transaction processing

- Legal authorities when required by law

- Business partners with your consent

Security and Data Protection

We implement reasonable security measures to protect Personal Data stored with us. This information is retained and used in accordance with existing laws, rules, regulations, and other policies, including but not limited to the Information Technology Act, 2000 and rules made thereunder.

While we strive to protect your Personal Data, no security system is impenetrable. Therefore, we cannot guarantee the absolute security of your Personal Data. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized use of your account.

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Payment Information

All payment transactions are processed through secure payment gateway providers. We do not store any card or payment information. All such data is handled directly by our payment processing partner (Razorpay) under their respective privacy policies.

GST and Business Information

As we operate under SANADS DIGITAL (GST: 33KNYPS0412P1Z4), certain business information will be collected and maintained as required by Indian tax laws and regulations.

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable laws. For business transaction records, this period typically extends to 8 years as per Indian tax laws.

Your Rights

Under applicable Indian laws, you have the right to:

- Access your Personal Data

- Correct inaccurate Personal Data

- Request deletion of your Personal Data

- Withdraw consent for data processing

- File complaints with relevant authorities

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Updated" date at the top of this Policy.

Contact Information

For any questions about this Privacy Policy or our data practices, please contact us at:

Email: sandeep@sanads.digital

SANADS DIGITAL

No.13, Bhavananthiyar 5th cross street

Sembakkam, Chennai - 600073

Tamil Nadu, India

GST: 33KNYPS0412P1Z4