CANCELLATION & REFUND POLICY
CANCELLATION & REFUND POLICY
Last Updated: November 1, 2024
This Cancellation & Refund Policy outlines the terms and conditions for cancellations and refunds for services provided by Crea8ify, operated by SANADS DIGITAL.
Trial Period
- Our 7-day free trial requires payment method authorization
- A minimal authorization amount will be charged as per payment gateway requirements to verify payment method
- No charges during trial period
- Cancel anytime during trial with no obligations
- Trial automatically converts to paid subscription if not cancelled
Subscription Cancellation
- You may cancel your subscription at any time
- Cancellation requests must be submitted at least 5 business days before the next billing cycle
- Access to services continues until the end of the current billing period
- Upon cancellation, all pending and active design requests will be automatically void
- No partial refunds for unused portion of the month
- No obligation to complete design requests post-cancellation notice
Refund Policy
1. Subscription Fees
- Monthly subscription fees are non-refundable
- No pro-rata refunds for partial months
- No refunds for unused design requests
- No refunds for cancelled or voided design requests
2. Refunds Will Be Considered For:
- Technical inability to deliver services
- Service unavailability from our end
- Duplicate charges
- Payment processing errors
3. Refund Process
- Submit refund request via email to sandeep@sanads.digital
- Include order/transaction details
- State reason for refund request
- Processing time: 5-7 business days
- Refund will be credited to original payment method
4. Exceptional Circumstances
We may consider refunds in exceptional circumstances, evaluated on a case-by-case basis at our sole discretion.
Contact Information
For cancellations and refund requests, contact us at:
Email: sandeep@sanads.digital
SANADS DIGITAL
No.13, Bhavananthiyar 5th cross street
Sembakkam, Chennai - 600073
Tamil Nadu, India
GST: 33KNYPS0412P1Z4
Note: This policy is subject to change without notice. Please review periodically for updates.
Cancellation & Refund Policy
Last Updated: November 1, 2024
This Cancellation & Refund Policy outlines the terms and conditions for cancellations and refunds for services provided by Crea8ify, operated by SANADS DIGITAL.
Trial Period
- Our 7-day free trial requires payment method authorization
- A minimal authorization amount will be charged as per payment gateway requirements to verify payment method
- No charges during trial period
- Cancel anytime during trial with no obligations
- Trial automatically converts to paid subscription if not cancelled
Subscription Cancellation
- You may cancel your subscription at any time
- Cancellation requests must be submitted at least 5 business days before the next billing cycle
- Access to services continues until the end of the current billing period
- Upon cancellation, all pending and active design requests will be automatically void
- No partial refunds for unused portion of the month
- No obligation to complete design requests post-cancellation notice
Refund Policy
1. Subscription Fees
- Monthly subscription fees are non-refundable
- No pro-rata refunds for partial months
- No refunds for unused design requests
- No refunds for cancelled or voided design requests
2. Refunds Will Be Considered For:
- Technical inability to deliver services
- Service unavailability from our end
- Duplicate charges
- Payment processing errors
3. Refund Process
- Submit refund request via email to sandeep@sanads.digital
- Include order/transaction details
- State reason for refund request
- Processing time: 5-7 business days
- Refund will be credited to original payment method
4. Exceptional Circumstances
We may consider refunds in exceptional circumstances, evaluated on a case-by-case basis at our sole discretion.
Contact Information
For cancellations and refund requests, contact us at:
Email: sandeep@sanads.digital
SANADS DIGITAL
No.13, Bhavananthiyar 5th cross street
Sembakkam, Chennai - 600073
Tamil Nadu, India
GST: 33KNYPS0412P1Z4
Note: This policy is subject to change without notice. Please review periodically for updates.