SHIPPING POLICY



SHIPPING POLICY


Shipping Policy


Last Updated: November 1, 2024


This Shipping Policy outlines the terms and conditions regarding delivery of services provided by Crea8ify, a brand operated under SANADS DIGITAL. All services, transactions, and operations of Crea8ify are legally conducted under our parent entity SANADS DIGITAL.



Digital Delivery Policy

- Crea8ify is a digital design subscription service

- All deliverables are provided electronically

- No physical products are shipped

- Designs are delivered through client's preferred method of:

- Email

- Cloud storage links

- WhatsApp

- Telegram

- Or any other mutually agreed digital platform

- Delivery method can be specified during onboarding or changed upon request



Delivery Timeframes

- Design requests are typically processed within 24 hours (Basic & Pro plans)

- Design requests are typically processed within 18 hours (Pro Max plan)

- While we strive to meet these timeframes, occasional slight delays may occur due to complexity of designs or high request volumes

- Delivery times are calculated during business hours

- Business hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

(Second and Fourth Saturdays are holidays)

- Excludes Indian national holidays



File Formats & Delivery

- All designs are delivered in standard digital formats

- Source files are available upon client request

- Large files may be delivered via secure download links

- Download links remain active for 7 days



Digital Asset Storage

- Completed designs are stored in our system for 30 days

- Clients are advised to download and backup their files

- We are not responsible for data loss after 30 days of delivery



Contact Information

For any questions about design delivery, contact us at:

Email: sandeep@sanads.digital

SANADS DIGITAL

No.13, Bhavananthiyar 5th cross street

Sembakkam, Chennai - 600073

Tamil Nadu, India

GST: 33KNYPS0412P1Z4

Note: This policy is subject to change without notice. Please review periodically for updates.

Shipping Policy


Last Updated: November 1, 2024


This Shipping Policy outlines the terms and conditions regarding delivery of services provided by Crea8ify, a brand operated under SANADS DIGITAL.


All services, transactions, and operations of Crea8ify are legally conducted under our parent entity SANADS DIGITAL.



Digital Delivery Policy

- Crea8ify is a digital design subscription service

- All deliverables are provided electronically

- No physical products are shipped

- Designs are delivered through client's preferred method of:

- Email

- Cloud storage links

- WhatsApp

- Telegram

- Or any other mutually agreed digital platform

- Delivery method can be specified during onboarding or changed upon request



Delivery Timeframes

- Design requests are typically processed within 24 hours (Basic & Pro plans)

- Design requests are typically processed within 18 hours (Pro Max plan)

- While we strive to meet these timeframes, occasional slight delays may occur due to complexity of designs or high request volumes

- Delivery times are calculated during business hours

- Business hours: Monday to Saturday, 9:00 AM to 6:00 PM IST

(Second and Fourth Saturdays are holidays)

- Excludes Indian national holidays

File Formats & Delivery

- All designs are delivered in standard digital formats

- Source files are available upon client request

- Large files may be delivered via secure download links

- Download links remain active for 7 days



Digital Asset Storage

- Completed designs are stored in our system for 30 days

- Clients are advised to download and backup their files

- We are not responsible for data loss after 30 days of delivery



Contact Information

For any questions about design delivery, contact us at:

Email: sandeep@sanads.digital

SANADS DIGITAL

No.13, Bhavananthiyar 5th cross street

Sembakkam, Chennai - 600073

Tamil Nadu, India

GST: 33KNYPS0412P1Z4

Note: This policy is subject to change without notice. Please review periodically for updates.